At InAlb, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us, ensuring compliance with applicable privacy laws and industry standards. By using our services, you agree to the terms of this Privacy Policy.
We collect the following types of personal information when you interact with us:
Booking Information: Full name, email address, phone number, payment details, and other relevant details (e.g., dietary preferences or health information if provided).
Account Information: If you create an account on our website, we may collect your username and password. Communication Data: When you contact us via email, phone, or through our website, we may collect the content of your messages and any additional information you provide.
When you use our website or services, we may collect:
Device Information: Type of device, operating system, browser type, and IP address.
Usage Data: Information about how you interact with our website (e.g., pages visited, links clicked, and time spent on the site).
Cookies and Tracking Technologies: We use cookies and similar tools to enhance your browsing experience. For more details, see Section 6 on Cookies.
We may receive information about you from third parties, such as:
Travel agents or booking platforms you use to book our services.
Social media platforms if you interact with us through those channels (e.g., Facebook, Instagram).
We use your personal information for the following purposes:
To process bookings, reservations, and payments.
To send booking confirmations, itineraries, and relevant tour information.
To respond to your inquiries, requests, or complaints.
To send updates, reminders, or important information about your booking.
To provide customer support and address issues related to our services.
To send newsletters, special offers, and promotional content (with your consent).
To tailor content and advertising based on your preferences and previous interactions.
You can opt out of marketing communications at any time.
To analyze user behavior and improve our website, services, and overall customer experience.
To troubleshoot issues, enhance functionality, and ensure website security.
To comply with legal obligations, such as tax or financial reporting requirements.
To address disputes, enforce our terms, or prevent fraud.
We do not sell your personal information. However, we may share your data with:
Third-party vendors or partners who assist us in providing our services, such as:
Payment processors to handle secure transactions.
Tour guides, transportation providers, or local partners necessary for delivering the booked experience.
IT service providers who maintain and secure our website.
We may disclose personal information if required to:
Comply with legal obligations or court orders.
Protect our rights, property, or safety, or that of our customers or the public.
In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Booking and transaction records may be retained for longer periods to comply with legal or tax obligations.
Once personal data is no longer required, it will be securely deleted or anonymized.
Depending on your location, you may have the following rights under applicable data protection laws:
You can request a copy of the personal information we hold about you.
You can ask us to correct or update inaccurate or incomplete information.
You can request that we delete your personal information, subject to legal or operational obligations.
You can ask us to limit the processing of your data in certain circumstances.
You can request your personal data in a structured, commonly used, and machine-readable format.
You can object to the processing of your data for marketing or other specific purposes.
To exercise any of these rights, please contact us at info@inalb.al We will respond within 30 days or as required by law.
We use cookies and similar tracking technologies to enhance your experience on our website.
Cookies are small text files stored on your device to remember your preferences, login details, or browsing activity.
Essential Cookies: Necessary for the website to function properly.
Analytical Cookies: Help us understand website usage and improve performance.
Marketing Cookies: Used to deliver relevant advertisements and promotions.
You can adjust your browser settings to block or delete cookies. However, disabling cookies may affect website functionality.
We take appropriate measures to protect your personal information, including:
Encryption of payment data during transactions.
Regular monitoring of our systems for vulnerabilities.
Restricting access to personal data to authorized personnel only.
While we strive to safeguard your information, no system can guarantee 100% security.
Please take precautions when sharing personal information online.
Our website may contain links to third-party websites (e.g., social media platforms or partner sites). We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before sharing any personal information.
If you are located outside Albania, please note that your information may be transferred to and processed in Albania or other countries where our servers or service providers are located. By using our services, you consent to such transfers, which comply with applicable data protection laws.
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. The “Last Updated” date at the top of the policy will indicate the most recent changes. We encourage you to review this policy regularly to stay informed about how we protect your data.
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: info@inalb.al
Phone: +355693864912
Acknowledgment
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
At InAlb, your privacy and trust are our priority. We are committed to ensuring that your data is handled responsibly and transparently. Thank you for choosing us for your journey in Albania!
Inalb is more than a travel agency in Tirana, Albania, we are leading tour operator that focuses on crafting unique, bespoke experiences for those traveling to Albania.
Registry Number : M12219019N
License Number : LN-8905-01-2025
InAlb Tpp | © 2025 All Rights Reserved